Effective Date: 06/16/2025

Last Updated: 06/16/2025

1. Agreement Overview

These Terms and Conditions ("Terms") govern your use of the website located at apalto.ai (the "Website") and the purchase of digital software products and services offered by Apalto Systems ("we," "us," "our," or "Company"), a sole proprietorship operating from Tampa, Florida.

By accessing our Website or purchasing our products, you ("you" or "Customer") agree to be bound by these Terms. If you do not agree to these Terms, do not use our Website or purchase our products.

Contact Information:

Apalto Systems

6421 N Florida Ave D-624

Tampa, FL 33604

Email: nick@apalto.ai

Phone: 5854724033

2. Eligibility

You must be at least 18 years old to use our Website and purchase our products. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3. Products and Services

3.1 Digital Software Products

We offer digital software applications and custom service solutions primarily designed for coaches, consultants, educators, and online service providers.

3.2 One-Time Purchases

All software products are sold as one-time purchases. We do not offer subscription services or recurring billing for our software products.

3.3 Product Availability

We reserve the right to modify, discontinue, or limit availability of any product at any time without notice.

4. Ordering and Payment

4.1 Order Process

When you place an order, you make an offer to purchase our products. We reserve the right to accept or decline your order for any reason.

4.2 Payment Processing

Payments are processed through our third-party payment processors:

• Paddle

• Stripe

By providing payment information, you authorize us to charge the specified amount for your purchase.

4.3 Pricing

All prices are listed in US Dollars and are subject to change without notice. The price charged will be the price displayed at the time of purchase.

4.4 Payment Security

We do not store payment information on our servers. All payment data is handled securely by our payment processors in compliance with industry standards.

5. Delivery and Access

5.1 Digital Delivery

Software products are delivered digitally via email or download link immediately following successful payment processing.

5.2 Download Requirements

You are responsible for ensuring your device meets the technical requirements for our software products.

5.3 Access Period

You will receive reasonable access to download and use purchased software. We recommend downloading and backing up your purchases immediately.

6. Refund Policy

6.1 Full Refund Guarantee

We offer full refunds on all software products. To request a refund, contact us at [YOUR EMAIL] within a reasonable time after purchase.

6.2 Refund Process

• Refunds are processed through the original payment method

• Processing time depends on your payment provider (typically 3-10 business days)

• You may be required to delete or destroy downloaded software upon refund

6.3 Custom Services

Refund terms for custom services will be specified in individual service agreements.

7. Intellectual Property Rights

7.1 Our Rights

All software products, website content, trademarks, and intellectual property remain our exclusive property. Your purchase grants you a limited, non-exclusive, non-transferable license to use the software for your personal or business use.

7.2 License Restrictions

You may not:

• Resell, redistribute, or share our software products

• Reverse engineer, decompile, or modify our software

• Remove copyright or proprietary notices

• Use our products for illegal purposes

7.3 Copyright Infringement

If you believe your intellectual property rights have been violated, contact us immediately at [YOUR EMAIL].

8. User Conduct

8.1 Prohibited Activities

You agree not to:

• Use our Website for unlawful purposes

• Attempt to gain unauthorized access to our systems

• Transmit viruses, malware, or harmful code

• Interfere with the proper functioning of our Website

• Impersonate others or provide false information

8.2 Age Verification

Our services are intended for users 18 years and older. You certify that you meet this age requirement.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms by reference and governs our collection and use of your personal information.

10. Disclaimers and Limitations of Liability

10.1 No Warranties

Our software products and services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

• Error-free operation

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability shall not exceed the amount you paid for the specific product or service

• We shall not be liable for indirect, incidental, special, consequential, or punitive damages

• We are not responsible for damages resulting from your use or inability to use our products

10.3 Business Use Disclaimer

While our products are designed for business users (coaches, consultants, educators), we make no guarantees about business results, income, or success from using our products.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses (including attorney fees) arising from:

• Your use of our products or services

• Your violation of these Terms

• Your violation of any third-party rights

12. Third-Party Services

Our Website integrates with third-party services including:

• Google Analytics (analytics)

• Meta/Facebook (advertising)

• ActiveCampaign (email marketing)

• Make.com and n8n (automation)

• Notion (data management)

Your use of these services is subject to their respective terms and privacy policies.

13. Dispute Resolution

13.1 Arbitration Agreement

Any dispute arising from these Terms or your use of our products shall be resolved through binding arbitration rather than in court, except for small claims court matters.

13.2 Arbitration Rules

• Arbitration will be conducted under the rules of the American Arbitration Association

• Arbitration will take place in Tampa, Florida, or through online proceedings

• Each party will bear their own costs and attorney fees

13.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any legal action must be brought in the courts of Hillsborough County, Florida, except as provided in the arbitration clause above.

15. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any specific product agreements, constitute the entire agreement between you and us regarding our services.

18. Updates to Terms

We reserve the right to update these Terms at any time. Material changes will be posted on our Website with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated Terms.

19. Termination

We may terminate or suspend your access to our Website and services at any time for violation of these Terms or for any other reason at our discretion.

20. Contact Information

If you have questions about these Terms, please contact us:

Email: nick@apalto.ai

Phone: 5854724033

Address: 6421 N Florida Ave D-624, Tampa, FL 33604